Home Diffuser FAQs

PurePod home diffuser with three fragrance oils on a brass tray

Quick answers about the PurePod home diffuser and our oils. Tap a question to open it.

What is the PurePod home diffuser?

It is a rechargeable diffuser that scents a room without water. It uses cold fusion technology to release an ultra-fine mist of fragrance in short, quiet bursts.

Do I need to add water?

No. Load a bottle of oil, pick a setting and switch it on. There is nothing to fill or empty.

How easy is it to use?

We designed it to be as simple as possible. To change scent, unscrew one fragrance bottle and replace it with another. No cleaning, no mess, no fuss.

Do I need to clean it?

No. The PurePod diffuser is designed so that no cleaning or emptying is needed.

How long does one charge last?

Up to 50 hours on a single charge. It charges with the USB-C cable that comes in the box.

Can I control how strong the scent is?

Yes. There are three intensity settings, so you can choose a lighter or stronger scent for the room.

What size of room is it for?

It is designed for small spaces and moments on the go, such as hallways, bathrooms, a home office, the car or a trip away.

How long does a fragrance bottle last?

For heavy users, a bottle should last around a month or two. For lighter users it can last around four months.

Which oils can I use?

PurePod fragrance oils and essential oil blends are made for the diffuser. To use one, unscrew the lid, remove the plastic dropper and load the bottle into the diffuser.

What is the difference between essential oils and fragrance oils?

Essential oils, such as our Lavender and Lemon, come from plants. Fragrance oils, such as Fresh Linen and Baby Powder, are blended scents. Both are made to work in the PurePod diffuser.

What is in the box?

The PurePod diffuser, a USB-C charging cable, a how-to booklet, a spare 10ml bottle and spare straws.

What colours does the diffuser come in?

Moonstone White and Onyx Black.

Can I save if I buy more than one scent?

The diffuser and fragrance bundle includes a diffuser with up to three scents, with 60% off the fragrances.

What if I do not love my diffuser?

We offer a satisfaction guarantee, and every diffuser has a 6 month warranty. If something is faulty, our support team will send a shipping label so you can return it free of charge within 6 months of purchase.

What about delivery and returns?

Please see our shipping policy and refund policy. If you have a question we have not covered, you can get in touch.